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LongLife Service Regime
We recommend this service if you are likely to drive more than 25 miles a day, and if you tend to drive in the following way:
- Regular long distance driving
- Driving at a constant speed with minimum vehicle and engine loading, and minimal towing
- Economical driving
This LongLife regime has been made possible due to the development of new Volkswagen engines with the latest technically advanced longlife oil. These engines use built-in sensors that continually monitor the oil quality, making it possible to enjoy reliable and confident motoring for up to a maximum of 18,000* miles or 24 months (whichever occurs first).
Time and Distance Service
We recommend this service if you are likely to drive less than 10,000* miles in a year, and if you tend to drive in the following way:
- Mainly city centre driving, short journeys with frequent cold starts
- High engine loading activities, e.g. frequent hill climbs, driving with your vehicle fully loaded and towing
- Uneconomical driving using high rpms with heavy acceleration and heavy braking.
*Please note that all mileages are approximate as the service indicator system uses kilometres as the distance measurement.
Frequently asked questions:
What is LongLife oil?
LongLife oil is a high grade, fully synthetic oil with increased resistance to ageing and high temperatures
Can I use any high grade fully synthetic oil even just to top up?
NO! All Model Year 2007 and later Caddy, Caravelle, Transporter and Crafter require LongLife III VW norm 50700 oil. Although this oil is designated 5w30, not all 5w30 oils are the same. The critical oil standard is VW 507 00 which MUST be displayed on your bottle. Use of the incorrect specification of oil may cause damage to your engine.
What does LongLife Servicing mean to you?
- Fewer visits to the workshop, meaning less time off the road
- Lower lifetime service costs
- Less oil to dispose of, helping the environment
Is the LongLife regime more expensive than the traditional Time/Distance regime?
No. The basic service cost hasn't changed, so because you need fewer services, you will save money. However, LongLife oil is more expensive than conventional oils as it has to sustain wear protection. Importantly this increased cost must be seen in context. Over a period, the reduced number of services means that the cost of ownership nearly always comes down.
If I am on the LongLife service regime, I might not have my vehicle serviced for up to 2 years; will this affect my warranty?
No. Your warranty covers against defects of manufacture. However, if a component fails due to your vehicle not being serviced in accordance with Volkswagen recommendations, this will not be covered by the warranty.
I am concerned that my vehicle can be used on the road for 2 years without any safety checks.
Many components are far longer lasting than they used to be. The engine oil level is electronically monitored and the battery is maintenance free. Tyres are the most vulnerable item and you have an obligation to check these on a regular basis. If you have any concerns regarding your van, visit your local Van Centre who can check your vehicle over for you.
For further information concerning the servicing regimes, please consult your Volkswagen Van Centre for full details. Please note, all mileages are approximate as the service indicator system uses Kilometres as the distance measurement.