Answers to your most commonly asked questions could be found here.
How do I find my nearest Van Centre?
How do I contact Volkswagen Commercial Vehicles Insurance?
What is the contact address for Volkswagen Commercial Vehicles UK?
How can I contact Customer Care?
What are the Customer Care opening hours?
What is the telephone number for Volkswagen Roadside in Europe?
What is the telephone number for Motability?
How do I register my interest in becoming a Volkswagen Commercial Vehicles franchisee
How do I obtain a brochure?
Where can I obtain information on accessories?
Where can I get an English Owners Manual from?
How can I purchase a left-hand drive vehicle for use abroad?
Are Amarok and California available in the USA and Canada?
When will California/Transporter and Amarok ranges be sold in the US?
Is my vehicle road tax-exempt?
How can I confirm the original build information of my Volkswagen (models produced before 1990)?
Where can I get information on down-rating a van?
Where can I obtain information on Volkswagen Financial Services?
What oil do VWCV recommend for my vehicle?
Where can I obtain details of maximum Towing Weights or a vehicles CO2 emissions?
Can I use Bio-Diesel in my vehicle?
What are the EURO NCAP Ratings for Volkswagen Commercial Vehicles?
How can I update maps on my Discover Media satellite navigation system?
How have customers with affected vehicles, in the first instance, been contacted?
I am an owner of an affected vehicle and live in the EU27. I chose not to take part in the software implementation measure. Am I allowed to continue to drive in Germany (for example upon holiday)?
Where can I get information about electronic repairs and Volkswagen workshops?
What breakdown cover is available on my vehicle?
Can I extend my Volkswagen Roadside Assistance cover?
What should I do in the event of a breakdown?
How do I purchase additional insurance cover for travelling in Europe?
When must I service my Volkswagen vehicle?
What warranty do I have on my vehicle and can I extend it?
My vehicle needs repairing under warranty and I need a loan vehicle.
Where can I hire a Volkswagen commercial vehicle?
How can I service my imported Volkswagen?
Where can I find out about Service and Maintenance Packages?
When should the cambelt be replaced on my Volkswagen Commercial Vehicle?
Where can I find out about vehicle converters?
Do VWCV recommend LPG conversions?
Importing a right or left hand drive vehicle over 10-years old from an EU or non-EU country?
Importing a commercial vehicle manufactured from 2010 onwards from an EU country?
Importing a commercial vehicle from a non-EU country?
Importing a left hand drive commercial vehicle under 10-years old from an EU country?
What is a Chassis/Vehicle Identification Number (VIN)?
What is a Certificate of Conformity (COC)?
Exporting to an EU country?
Exporting a commercial vehicle to a country outside the EU?
Chassis/Vehicle Identification Number (VIN)?
How do I obtain a letter for a Low Emission Zone area?
How do I amend an error on a V5 registration document?
Useful contacts and links
How can I contact the Motor Industry Code Advisory and Conciliation Service?
Where can I get signwriters drawings?
Who is the Director of Volkswagen Commercial Vehicles in the UK?
How do I obtain a replacement VIN plate for my Volkswagen commercial vehicle?
Where can I obtain information regarding speed limiters, Tachographs and Operator Licenses?
How does VWCV monitor the level of service provided by the van centre network - in particular warranty, recall & service issues?
Volkswagen Amarok - statement for VW Amarok forum, July 2011
What can I do if none of the answers above have helped me?