Whether you’re an Independent Repairer looking for technical support or are looking to become an approved Commercial Vehicles Van Centre (Sales & Service) or Authorised Repairer, you will find what you need right here.
For Diagnostic System (security and component protection
e.g Key code, radio code etc) contact us at Independent.Workshop@VWG.CO.UK
If you would like more information about purchasing tools and equipment please email us at email@example.com
If you are an independent workshop, please contact us via the Trade Parts Specialist website.
If you are a customer, please contact Customer Services on 0800 717 131.
If you require technical manuals, please visit www.erwin.volkswagen.de/erwin/
If you would like any information about technical or non-technical training please contact our National Learning Centre and they will be able to help you with details of available courses and how to book.
The NLC can be contacted on 01908 601 595 or firstname.lastname@example.org
If you would like to become an Authorised Repairer for the Volkswagen Commercial Vehicles range, we can help you to get setup. You first need to request an Authorised Repairer Application pack which includes the standards and audit checklist. All you need to do is download and send the completed enquiry form with a cheque for £600 made payable to Volkswagen Group UK Limited, to:
Volkswagen Commercial Vehicles
We will then post to you an "Applicant Pack" within two weeks of receiving your completed enquiry form and cheque. There is also a charge of £550 for a pre-audit inspection which is carried out further down the application process. Thank you for your interest.
In order to become a Commercial Vehicles Sales & Service Centre please apply in writing to the following address:
You will then be contacted by Volkswagen Commercial Vehicles UK.