The Works

When you buy a Volkswagen, you get more than just a van. You get The Works.

How The Works works.

We want to make sure your business stays on the road and keeps heading in the right direction. That’s why we brought together our aftersales offering to create The Works, bringing around the clock support on selected services to you and your business. Because with Volkswagen Commercial Vehicles, you get more than just a van. You get the whole weight of our operation, working with you 365 days a year1, to help your business grow.



Minimising downtime.

24-hour Roadside Assistance. Replacement vehicles. Mobile servicing. Extended hours. Even, believe it or not, an Augmented Reality service. Just some of the lengths we go to keep you on the road.

Round the clock assistance.

Our fleet of 90 roadside assistance Transporters patrols across the UK, 24 hours a day, 365 days a year.

  • 41 minutes average response time2
  • Roadside repair or vehicle recovery at home or at work
  • Assistance at home or work
  • Roadside fix rate of 86%
  • Free cover for 3 years for all new vehicles3
  • Unlimited mileage
  • Onward travel, including loads
  • Includes flat tyres, battery and mis-fuelling4