2.3.47.2, 2017-10-10 18:26:25

Flexible options, total support

Choose a service plan that suits your business and see how your Van Centre is a one stop shop for everything your vehicle needs

Main exclusions1

Service only plan

  • Maintenance
  • MOT
  • Roadside Assistance
  • Cambelts and drive belts
  • Tyre replacement or puncture repair
  • Oil and fluid top-ups between services

 

Service and Maintenance plan

  • Any repairs not deemed reasonable fair wear and tear
  • In-car entertainment (inc. audio, communications and navigation systems)
  • Internal and external trim and bodywork
  • Any maintenance or repairs to diesel particulate filters and any other form of catalytic reduction system
  • Warranty work
  • Tyre replacement or puncture repair
  • Oil and fluid top-ups between services

 

Service, Maintenance and Tyres plan

  • Misuse or vandalism
  • Wheel alignment as a result of damage or negligence
  • Accidental damage and irreparable punctures
  • Replacement of non-standard tyres and upgrades
  • Tyre sealant, repair equipment and tyres that have been repaired using sealant or additives
Item
Service only
Service and Maintenance
Service, Maintenance and Tyres
All routine servicing appropriate to your vehicle as determined 
by the vehicle manufacturer
Yes
Yes
Yes
Engine oils and fluids only
Yes
Yes
Yes
Brake fluid change when appropriate, as determined 
by the vehicle manufacturer
Yes
Yes
Yes
Brake repairs (including: callipers, cylinders, discs, pads)
No
Yes
Yes
Cooling system repairs (including: coolant, heater components, 
hoses, radiator, reservoir, sender units, thermostat, water pumps)
No
Yes
Yes
Electrical system (including: alternator, battery, bulbs, 
central locking, ECU, fuses, instruments, standard alarm, standard immobiliser, 
starter motor, window regulator, wiper motor, wiring)
No
Yes
Yes
Engine repairs (including: cambelt and tensioner – if required 
according to manufacturer schedule, catalyst,
drive belts, exhaust, fuel pump, gaskets, injectors, oil pump, seals, turbo)
No
Yes
Yes
Suspension repairs (including: anti-roll bar, bushes, shock absorbers,
springs, wishbones)
No
Yes
Yes
Transmission repairs (including: clutch CV joints, flywheel, gaiters, 
gearbox, differential, driveshafts, torque converter, wheel bearings, fluid renewals)
No
Yes
Yes
Miscellaneous items (including: adjustments, key batteries, MOT, 
wiper blades/refills, air-conditioning service – maximum one per contract)
No
Yes
Yes
Roadside Assistance cover for full period of the fixed-cost 
maintenance contract
No
Yes
Yes
Replacement tyres (where necessary due to fair wear 
and tear) and tyre valves
No
No
Yes
Tyres changed at one of more than 800 approved 
outlets across the UK
No
No
Yes
Wheel alignment and geometry check (where necessary due to
fair wear and tear)
No
No
Yes
Wheel balance
No
No
Yes
Repairable punctures
No
No
Yes

Full Service

We'll make sure to check the:

  • Lights
  • Horn
  • Instruments
  • Washers and wipers and top-up fluid
  • Tyre condition and tread depths
  • Tyre pressures and correct them if needed
  • Airbags for visible damage
  • Sunroof
  • Tipper system and change the oil if necessary
  • Paint and bodywork for damage and corrosion
  • Expiry date on breakdown set
  • Engine and engine compartment for leaks
  • Condition of visible drive belts
  • Gearbox, final drive and rear axle for leaks and damage
  • Manual gearbox oil level
  • Final drive oil level
  • Brake system for leaks and damage
  • Thickness of the front and rear brake pads/linings
  • ABS sensor and cables
  • Underbody sealant and panels for damage
  • Supplementary rubber rings
  • Condition of the exhaust system
  • Steering joints and boot for wear and damage
  • Coolant levels and anti-freeze strength
  • Condition of the camshaft drive toothed belt
  • Power-assisted steering oil level
  • Brake fluid level and condition
  • ATF level (automatic)
  • Battery
  • Idle speed
  • Adjustment of headlights
  • Drive shaft

And we'll also:

  • Run a vehicle systems test and read fault memories
  • Grease the front door check-strap and hinges
  • Grease the trailer coupling
  • Change the engine oil and filter
  • Change the gearbox oil if necessary
  • Change rear axle oil if necessary
  • Renew the air filter
  • Renew the pollen filter
  • Renew the fuel filter
  • Perform engine basic settings
  • Perform a road test

Interim service

We'll make sure to check the:

  • Wipers, washers and fluid level
  • Horn
  • Lights
  • Condition of the front and rear lamps
  • Instruments
  • Battery 'magic eye'
  • Coolant level and anti-freeze strength
  • Condition of visible drive belts
  • Brake fluid level
  • Power-assisted steering wheel
  • Saturation indicator on the air filter (if fitted)
  • Tyre condition, wear patterns and tread depths
  • Tyre pressures and correct them if necessary
  • Brake system for leaks and damage
  • Thickness of the front and rear brake pads/linings
  • Steering and suspension for wear and leaks
  • Drive shafts
  • Condition of the exhaust system
  • Change the engine oil and filter
  • Reset the service interval delay

All non-standard service work:

  • Glass, including windscreen glass and head lamp lenses
  • Tyre replacement or puncture repair
  • Wheel alignment
  • Oil, air and fluid top-ups between services
  • Maintenance and repair of non-factory or non-standard fitted items/accessories
  • Broken aerials
  • Fuel
  • MOT (apart from the Buy 4 package)
  • Roadside Assistance
  • Camshaft belts/chains
  • Drive belts/chains
  • Body repairs
  • Any repairs or maintenance associated with the diesel particulate filter

Damage caused by:

  • Negligence, abuse or misuse and accidents
  • Food, drink and cigarettes
  • Any form of corrosion including pollution, water, chemicals
  • Salt and weather
  • Using the incorrect oil or fuel

Next steps