A customer service manager on the phone
A customer service manager on the phone
A customer service manager on the phone

Important information

Welcome to the important information page. Here you’ll find a range of useful guides to a range of topics that affect owners and drivers alike. Scroll down to find the topic you want to learn more about.

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Certificate of conformity

A Certificate of conformity ensures that your Volkswagen Commercial Vehicle is compliant with required EU vehicle specifications. Click below to find out more and find the relevant certificates for our products.
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Emissions info

If you’re not sure whether your Volkswagen Commercial Vehicle has been affected by the EA 189 engine issue, click below. This page will tell you whether your vehicle is affected, and give you useful information about what to do if it has been.
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Recycling

When the time comes to decommission your vehicle, majority of it can be recycled and re-used by certified recycling companies. Discover more about the process and how to recycle your Volkswagen
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WLTP

WLTP is a worldwide standardised testing procedure for estimating fuel consumption and emissions. Learn more about how the test is carried by clicking below.

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