Volkswagen Commercial Vehicles
Coronavirus (COVID-19) Update:

Showrooms and workshops across the UK are now open for a full range of services, except where local restrictions apply. Please contact your local Van Centre team via email or phone and we will be delighted to deal with your enquiry, and remember we are also always digitally open.

Our customers, colleagues and communities are at the heart of everything we do. That’s why we’re following government advice, and working responsibly with our Van Centre network to support our customers. Please note that where it is now a requirement to wear a face covering in a shop or supermarket, this also applies to our Van Centres. You can check what’s required here.

There’s lots of advice and answers to the most frequently asked questions below, and if your question’s not answered please Contact Us directly.

If your query is about finance, please visit https://customer.vwfs.co.uk/contact-us.html for advice.

Let’s continue the journey together.

Social distancing

To ensure everyone stays as safe as possible and to protect against the spread of COVID-19, we've made changes to our usual processes. Watch our short videos below and read more here.
 

Sales social distancing

Aftersales social distancing

FAQs

Sales/deliveries

Aftersales

Warranty

Recalls

Finance

Connected services

Health and Safety

Unsupported browser 

For the best experience, we recommend upgrading your browser to the latest version:

Download Chrome
Download Firefox
Download Safari
Download Edge