Volkswagen We logo over woman using touchscreen in T6.1

Connected services

The digital evolution

Comfort, entertainment and real-time information all at your fingertips. Discover how our digital services and smart tech features are innovating the Volkswagen Commercial Vehicle range.

Never better connected

We Connect gives you instant access to more connected driving. With all new Crafter and Transporter 6.1 vehicles, you can access a wide range of internet services via your vehicle. We Connect Plus is available as three distinct packages, click below to discover which one best suits your needs2.

2. To use We Connect services, you need a Volkswagen ID user account and must log in to WeConnect with your user name and password. A separate We Connect contract or We Connect Plus contract will also need to be made online with Volkswagen AG. We Connect is not available with Transporter 6.1 chassis cab.

Amazon Alexa⁠

With the Amazon Alexa in-car app, you can now use your driving time to plan your day-to-day, heat your home in advance or draw up shopping lists. Amazon Alexa is directly integrated into your Multivan's infotainment system and you can use it with the voice command “Alexa” as usual – while keeping both hands on the wheel. Alexa learns constantly from interacting with you.

Amazon Alexa from the Multivan's infotainement system screen
Amazon, Alexa and all associated logos and movement marks are protected trademarks of, Inc. or its subsidiaries. The Alexa function indicated requires smart home technology. To use Alexa, you need an Amazon user account.  Volkswagen AG (Volkswagen) allows access to Amazon Alexa Voice Services using this in-car app. Volkswagen is not responsible for providing the Alexa services. Amazon provides the Alexa services at its own responsibility. Use of Amazon’s Alexa services is governed by Amazon’s Terms of Use and Privacy Policy. Information on data processing for the purposes of passing on data to Amazon can be found in the We Connect Privacy Policy. To use the Alexa in-car app in a Volkswagen, you also require a Volkswagen ID and a We Connect contract whose scope includes the voice control option. Data connection costs shall be borne by you. The Alexa in-car app is exclusively available/usable in vehicles with the following country-specific equipment: United Kingdom, Ireland, Germany, Austria, Italy, Spain, France and Japan. Your Volkswagen dealership can tell you whether your vehicle meets this requirement. Currently only the above countries are supported by the Alexa in-car app, as Amazon Alexa is only available for these countries. 

Your helping hand

Car-Net gives you real-time traffic updates, reminds you when it’s time for a service, can guide you to a petrol station, and much more. Car-Net is available on Crafter.


Just because you’re on the road doesn’t mean you shouldn’t have access to your most vital apps. With App-Connect you can use a selected range of apps via the dashboard of your Volkswagen Commercial Vehicle.

Man linking smartphone to VW van with App-Connect
Apple Music logo on man listening behind the wheel

Apple Music

Activate We Connect in your Volkswagen Commercial Vehicle and listen to Apple Music free of charge for up to 6 months2. All owners of a new vehicle from model year 2018 are just a few steps away from almost unlimited music access.

Next steps

Important information :

Only valid for individual memberships; 6 months free for new customers. 3 months free for existing members; cannot be combined with other offers or promotions; membership is extended automatically after the free trial ends. The code is valid for 12 months. This promotional code is not for resale, has no monetary value and cannot be replaced if lost or stolen. Only valid for Apple Music in the United Kingdom. iTunes account required. The terms and conditions of Apple Media Services apply; you can find the T&Cs for your country at You must be at least 13 years of age and must reside in the country of the shop in which you wish to redeem the code. Compatible products and services are required. Apple Music is a registered trademark of Apple Inc. Apple is not a participant in or sponsor of this promotion.
  • Images are for illustration purposes only. Vehicle shown may not reflect UK specification.