ID. Buzz van on the road

Contact us

COVID-19:

In line with Government advice, our showrooms are now open again. We’re taking showroom and test drive appointments and looking forward to welcoming you back.

Remember, you can still buy from home and your local Van Centre will be pleased to offer you remote purchase options for new and used vehicles. It’s your choice.

We are open for a range of aftersales services, including repairs and MOT and available via telephone or online for any sales or servicing enquiries.

There’s lots of advice and answers to the most frequently asked COVID-19 questions here.

There’s lots of advice and answers to the most frequently asked questions here.

You can chat with us by clicking on the bubble in the bottom right-hand corner of the screen.

If you really need to speak to us direct, call 0800 783 4909Opens an external link.

You can also email us directly at customercare@vwcv.co.uk or complete a form hereOpens an external link.

Opening hours:

  • By phone Monday to Friday 8am – 5.30pm
  • Via Live Chat Monday to Sunday 8am - 10pm

Please note the Customer Care centre is closed for all English Bank Holidays.

Call us 

We’ve put all of our contact numbers in one place, that’s what we call Working With You.

Get answers

Check our FAQs to see if your question has already been answered.

Find out more