Contact us
COVID-19:
The Government has advised that all retail showrooms should close to help contain the spread of COVID-19. All Van Centres remain digitally open for business and will, in most cases, be pleased to offer you click and collect or home delivery for new and used vehicle sales, along with servicing, MOT and parts sales by appointment.
We're complying with the latest government advice on COVID-19 which varies by country and area, but it's always best to check the guidance where you live and contact your local Van Centre in advance to discuss your requirements.
There’s lots of advice and answers to the most frequently asked questions here.
There’s lots of advice and answers to the most frequently asked questions here.
You can chat with us by clicking on the bubble in the bottom right-hand corner of the screen.
If you really need to speak to us direct, call 0800 783 4909 .
You can also email us directly at customercare@vwcv.co.uk or complete a form here .
Opening hours:
- By phone Monday to Friday 8am – 5.30pm
- Via Live Chat Monday to Sunday 8am - 10pm
Please note the Customer Care centre is closed for all English Bank Holidays.
Call us
We’ve put all of our contact numbers in one place, that’s what we call Working With You.
- 24hr Roadside Assistance
0800 777 172 - Customer Care
0800 783 4909 - Financial Enquiries (Volkswagen Commercial Vehicle Finance)
0370 010 2080
- Insurance
0345 877 6355 - Fleet Business Centre
0800 009 3447 - Connected Car
0800 279 7508 - Van Rental
0190 846 7450