Contact us
COVID-19:
More information about our response to COVID-19 can be found here .
Showrooms and workshops across the UK are now open for a full range of services, except where local restrictions are in place. Please contact your local Van Centre team via email or phone and we will be delighted to deal with your enquiry.
If you need to speak to us direct, call 0800 783 4909 .
Opening hours:
- By phone Monday to Friday 8am – 6pm
- Via Live Chat Monday to Sunday 8am - 10pm
There’s lots of advice and answers to the most frequently asked questions here and if your question’s not answered you can email us directly at customercare@vwcv.co.uk
Please note the Customer Care centre is closed for all English bank holidays.
Call us
We’ve put all of our contact numbers in one place, that’s what we call Working With You.
- 24hr Roadside Assistance
0800 777 172 - Customer Care
0800 783 4909 - General Enquiries
0800 717 131 - Financial Enquiries (Volkswagen Commercial Vehicle Finance)
0370 010 2080
- Insurance
0345 877 6355 - Fleet Business Centre
0800 009 3447 - Connected Car
0800 279 7508 - Van Rental
0190 846 7450