Contact us
COVID-19:
Our showrooms are fully open. While you are welcome to just drop in, to avoid disappointment, give us a call or make an appointment online to visit our showroom or to book a test drive.
Remember, you can still buy from home and your local Van Centre will be pleased to offer you remote purchase options for new and used vehicles. It’s your choice.
We are open for a full range of aftersales services, including repairs and MoT and available via telephone or online for any sales or servicing enquiries.
There’s lots of advice and answers to the most frequently asked COVID-19 questions here.
There’s lots of advice and answers to the most frequently asked questions here.
You can chat with us by clicking on the bubble in the bottom right-hand corner of the screen.
If you really need to speak to us direct, call 0800 783 4909.
You can also email us directly at customercare@vwcv.co.uk or complete a form here.
Opening hours:
- By phone Monday to Friday 8am – 5.30pm
- Via Live Chat Monday to Sunday 8am - 10pm
Please note the Customer Care centre is closed for all English Bank Holidays.
Call us
We’ve put all of our contact numbers in one place, that’s what we call Working With You.
- 24hr Roadside Assistance
0800 777 172 - Customer Care
0800 783 4909 - Financial Enquiries (Volkswagen Commercial Vehicle Finance)
0370 010 2080
- Insurance
0345 877 6355 - Fleet Business Centre
0800 009 3447 - Connected Car
0800 279 7508 - Van Rental
0190 846 7450