There’s lots of advice and answers to the most frequently asked questions here.
You can chat with us by clicking on the bubble in the bottom right-hand corner of the screen.
If you really need to speak to us direct, call 0800 783 4909Opens a phone link.You can also email us directly at firstname.lastname@example.orgOpens a mail link.
Also, here are our opening hours:
By phone Monday to Friday 9am – 5:30pm
Via Live Chat Monday to Sunday 8am - 10pm
Please note the Customer Care centre is closed for all English Bank Holidays.
Volkswagen Commercial Vehicles Complaints ProcedureClick here for more information
Visit our financial services website hereOpens an external link to find out more information and how to contact us.
If you would like to view and manage your finance agreement you can do this online hereOpens an external link.
If you need to speak to Volkswagen Commercial Vehicles Financial Services direct, call 0370 010 2080Opens a phone link.
To speak to Fleet Business Centre call 0800 009 3447Opens a phone link
Fleet customers can email us on email@example.comOpens a mail link
To speak to our 24hr Roadside Assistance line call 0800 777 172Opens a phone link
For ID. Buzz Roadside Assistance, please call 0800 777 141Opens a phone link. If you areringing from a mobile phone in the UK, please call 0330 100 3241.Opens a phone linkIf your vehicle requires maintenance or a repair find your local Van CentreOpens an external link
Information for Independent Repairers
To speak to Volkswagen Commercial Vehicle Insurance call 0345 877 6355 Opens a phone link
Find out about Van Insurance
We’ve put all of our contact numbers in one place, that’s what we call Working With You.
Check our FAQs to see if your question has already been answered.