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Volkswagen Connected Services for ID. models 
An interconnected world of possibilities

Welcome to Volkswagen Connected Services for your ID. Buzz

Using the Volkswagen app means you can preheat the interior while you eat breakfast, avoid traffic jams on your journey, and lock your ID. Buzz, all from your mobile.

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    Air Conditioning

    Obtain comfortable temperatures in the vehicle before you travel using the Volkswagen app to control the air conditioning in your ID. Buzz

    Your ID. Buzz can be air-conditioned in advance to your preferred temperature remotely and in line with your usual departure times, meaning you won't be using the battery capacity to warm up the interior of your vehicle whilst you drive. Air conditioning status, preferred temperature and departure times can be viewed and amended at any time in the app.

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    Start and stop charging straight from the Volkswagen app. This helps you to keep track of your remaining charging time, current range and battery charge level.

    Control: to help protect your ID. Buzz's battery, the Volkswagen app allows you to reduce your charging speed for AC Charging.

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    Departure Times

    You set the departure time – the Volkswagen app will look after the rest. 

    The "Departure Times" service allows charging to begin at your chosen time, where you can benefit from charging at the cheapest and greenest times.

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    Emergency Call Service 

    With the ‘Emergency Call Service’, you are covered in the event of a serious incident. In emergency situations, your vehicle calls for help automatically, or alternatively you can press a button to do so

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    Battery Care Mode

    Optimise the service life of your ID. Buzz's high-voltage battery automatically:  Battery Care Mode always sets the target charge level to a battery saving 80%. 

    Convenient and flexible: You can set a higher target charge level before longer trips if necessary

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    Online Anti-Theft Alarm2

    If an attempt is made to break into the vehicle, the ‘Online Anti-Theft Alarm’ will inform the Volkswagen app on your smartphone or by email.* 

    *Excludes ID. Buzz, ID. Buzz Cargo and New Amarok.

We Connect ID. app download

Volkswagen app download

Get connected to your electric vehicle with selected remote functions, relevant vehicle information and the We Charge charging service. Scan the code and download the app straight to your smartphone.

How to activate Volkswagen Connected Services for your ID.

Find out how to activate your Volkswagen Connected Services for your ID. Buzz via the Volkswagen app here.

Woman using a phone sat inside the ID. Buzz Cargo cockpit.

Next steps