Takata airbag product safety recall

Takata was a company which supplied the automotive industry, including Volkswagen Commercial Vehicles, with airbags which contained faulty gas generators. It filed for bankruptcy in 2017. 

In the event of an accident in which the airbags deploy, the airbag’s gas generator could burst, sending metal parts into the vehicle. This could cause serious or even fatal injuries to you and your passengers.

Please check above to see if your vehicle is affected and what to do to make it safe.  

If your vehicle was produced before 2018 then it could be fitted with a Takata airbag. 

Please check whether your vehicle is affected using the vehicle identification number (VIN) checker above.   

Since 2016, technical specialists have been running a comprehensive, risk-based analysis programme on Takata gas generators to ensure that recalls have been, and continue to be, carried out in a targeted manner, with repairs carried out when required. 

To check if your vehicle needs a repair now, please enter your VIN into the search field above. 

By entering your VIN, you can confirm whether your car is included in the recall.

If your vehicle is affected and needs a repair now, please contact your Volkswagen Van Centre as soon as possible to have the affected components replaced quickly and free of charge. 

At your appointment, the vehicle will be inspected and, if necessary, the airbag inflator or the complete airbag will be replaced. This will take approximately two hours and is, of course, free of charge. 

If you have any questions or concerns, please speak to your Van Centre.

The repair is free of charge. 

Find your nearest Van Centre with our search tool.

The VIN checker will tell you the status of your vehicle’s airbag. 

However, the list of affected models is continuously updated, so even if your vehicle has a Takata airbag, it may not need a repair now.  

Providing your DVLA records and V5 are up to date, we will write to the registered keeper of the vehicle when your free-of-charge repair is due. Please look out for this letter and act on it immediately. 

If your vehicle is listed as being due for a repair now, we ask you to have it repaired without delay. 

Your safety, along with that of your passengers and other road users is important to us, so please contact your Van Centre immediately.  

Your VIN is your Vehicle Identification Number: it’s simply a string of 17 letters and numbers that is unique to your vehicle. It can be recognised by our factory systems and will confirm whether your vehicle needs an update. 

You can find your VIN either in the front of your vehicle’s service book / V5C or in the bottom right-hand corner of the windscreen on the driver’s side.