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Volkswagen Commercial Vehicles range

Cookies policy

When you first visit Volkswagen Commercial Vehicles website, we will ask you to select your preferences for the cookies that are placed on your computer or device.

You are able to change your cookie preferences at any time on Volkswagen-vans.co.uk website. Please be aware however, that you are unable to opt out of ‘necessary’ cookies, which allow us to distinguish you from other users when you visit our website and ensure our website functions correctly on your device.

To view and update your cookie preferences now please click here

What Are Cookies?

A cookie is a very small text file that is saved to the hard drive of your computer or device (such as your mobile phone or tablet) when you access a website.

Cookies are a well-known technology that is used by most websites in order to make the website work, or work more efficiently. Cookies do not harm your device.

Our cookies collect information anonymously, so they cannot be used to personally identify you.

What do Cookies do?

Cookies enable us to collect information on a number of things, including recognising your device (so we can display the mobile version or tablet version of our website if you are viewing on a mobile device).

Cookies also show us how you use Volkswagen Vans website and which pages you visit and allow us to customise your experience. They also provide information that helps us monitor and improve our website's performance.

How do Volkswagen Commerical Vehicles use cookies?

We have divided our cookies into categories, and you are able to customise which cookies you allow onto your device, by category. You can also view a full list of Volkswagen Commercial Vehicles’ cookies and third-party cookies that are used on this website in the table below.

Necessary

These are the cookies that are essential for our website to operate effectively. They include cookies that allow you to access restricted areas of our website, or remember your cookie preferences. Necessary cookies can only be disabled by changing your internet browser settings, although this may mean our website will not display or function properly.

Marketing

Marketing cookies are third-party cookies which are used to provide you with advertisements that are relevant to you and your interests. This may result in you seeing these advertisements on our website and on other websites you visit. If you disable Volkswagen Commercial Vehicles’ marketing cookies, you will still see advertisements when you view our website, or other websites, but these will not be personalised to you.

Analytics

These cookies allow us to recognise and keep track of the number of visitors to our website, and see which pages you view. This allows us to improve the functionality and design of our website, for example by ensuring you can easily find the content you are interested in.

Personalisation

We use personalisation cookies to understand how you use our website across all your devices, by anonymously matching your devices to you. This will include us keeping track of your browsing history and activity to help us identify you. This will allow us to provide you with targeted and personalised marketing on our website, by email (if you have consented to email marketing) and on other websites through other marketing channels.

How long do Volkswagen Commercial Vehicles cookies stay on your device?

The length of time that our cookies will stay on your device varies from cookie-to-cookie. Some are known as ‘session cookies’ which will only stay on your device whilst you are viewing our website. Other cookies, known as ‘persistent cookies’ will stay on your device for a longer period. Some ‘persistent cookies’ will expire after a certain length of time, and others will stay on your device until they are deleted.

More Information?

If you would like to find out more information about cookies and their uses, or your privacy online, you may find the Information Commissioner’s website useful – www.ico.org.uk

What cookies do Volkswagen Commercial Vehicles use?

Necessary cookies

Cookie name

From

How the cookie functions

SMARTDIGITAL_ENSIGHTEN_PRIVACY_BANNER_VIEWED

Ensighten Privacy

This cookie is set after a user closes the cookie policy notification.

SMARTDIGITAL_ENSIGHTEN_PRIVACY_MODAL_VIEWED 

These cookies are set after a user closes the cookie consent modal to configure the cookie settings.

SMARTDIGITAL_ENSIGHTEN_PRIVACY_Analytics

SMARTDIGITAL_ENSIGHTEN_PRIVACY_Personalisation

SMARTDIGITAL_ENSIGHTEN_PRIVACY_Marketing Cookies

VidegoApp

Pixel

Enables user to watch videos on the website

k2c_history

K2C/Eckoh

These cookies allow users to interact with our Live Chat tools

k2c_Launch

k2c_slideOpen

k2c_VWCVUK

k2c_VWCVUK_cids

k2c_VWCVUK2

PHPSESSID

chat.volkswagen-vans.co.uk

_livechat

livechatinc.com

__livechat_lastvisit

__lc_cid

__lc_cst

__lc_mcid

__lc_mcst

garageConfigurations

Configurator

Functional cookies set by the Configurator.  Enables user to permanently save a configuration in a "virtual garage" and enables "do not ask again" functionality.

suppressConfigurationLossWarning

suppressConfigurationLossWarningGarage

live_advisor

Used Vehicle locator

Functional cookies set by the Used Vehicle Locator. These cookies allow users to search for used vehicles.

_mdx_nearestDealer

_mdx_zip

From

Ensighten Privacy

How the cookie functions

This cookie is set after a user closes the cookie policy notification.

Analytics cookies

Cookie name

From

How the cookie functions

AMCVS_#

Adobe

These cookies enable our website analytics which help us understand how users are browsing our website. We use this information to identify changes we can make to improve customer experience.

AMCV_#AdobeOrg

s_cc

s_invisit

s_vnum

ngwAnalyticsStatus

sc_appvn

sc_prevpage

sc_prop32

s_sq

_ga

Google Analytics

We use Google Analytics cookies to understand how users browse the used vehicle locator section of our website in order to make a better browsing experience for everyone. More information about Google Analytics cookies can be found here.

_gid

CONSENT

scripts.psyma.com

Psyma

This cookie is used to trigger a user survey on the website.

scripts.sophus3.com

Sophus3

This cookie is used for website analytics.

From

Adobe

How the cookie functions

These cookies enable our website analytics which help us understand how users are browsing our website. We use this information to identify changes we can make to improve customer experience.

Marketing cookies

Cookie name

From

How the cookie functions

APISID

Google

This is part of a group of cookies used to remember user's most recent searches, previous interactions with an advertiser’s ads or search results, and visits to an advertiser’s website.

IDE

SAPISID

SID

SSID

DSID

 

FLC

Google Doubleclick

These cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.

_drt_

demdex

Adobe

These cookies are used for targeted advertising. Information collected may be used to understand your browsing behaviour and interests to serve you more relevant advertising. They will also be used to understand the effectiveness of the advertising you have been shown.

dpm

everest_g_v2

everest_session_v2

MUID

Bing

These cookies are from Bing and are used to deliver targeted advertising across their network of sites ensuring users see relevant advertising.

MUIDB

fr

Facebook

These cookies are used by Facebook to deliver, measure and improve the relevancy of ads shown either on Facebook or other digital platforms powered by Facebook.

c_user

datr

bcookie

LinkedIn

These cookies are used by LinkedIn to deliver, measure and improve the relevancy of ads shown on LinkedIn.

BizoID

lidc

lang

bscookie

BizoUserMatchHistory

BizoData

personalization_id

Twitter

This cookie is used by Twitter to deliver, measure and improve the relevancy of ads shown on Twitter.

_twitter_sess

eyeblaster

Sizmek

These third party cookies are used to collect information about users browsing behaviour for marketing purposes including digital display and social media advertising.

r1

activitytest

TDCPM

Tradedesk

These third party cookies are used for Programmatic display advertising.

TDID

ATN

SEUNCY

Am-link

Astute Metrics

This cookie stores the very first URL which is reached on the website. It is used for broad identification of visitor sources that can then be used to trigger the display of a specific phone number.

ad-id

Amazon

This cookie is used to match to Amazon advertising exposure and allow retargeting.

ad-privacy

From

Google

How the cookie functions

This is part of a group of cookies used to remember user's most recent searches, previous interactions with an advertiser’s ads or search results, and visits to an advertiser’s website.

Personalisation cookies

Cookie name

From

How the cookie functions

smartSignals2UiD

BBO - Smart Digital

This cookie contains an anonymous, unique user ID. It identifies the user across their different user sessions and anonymously tracks interactions with the website. The data is used for analysis and website optimization and personalization purposes. 

SmartUID

This cookie contains an anonymous, unique user ID. It is being used to identify the user across its different user sessions and anonymously track its interactions with the website. 

From

BBO - Smart Digital

How the cookie functions

This cookie contains an anonymous, unique user ID. It identifies the user across their different user sessions and anonymously tracks interactions with the website. The data is used for analysis and website optimization and personalization purposes.