We Connect
More connected than ever
With Volkswagen We Connect1 your vehicle can now be even more digital, closely integrated and comfortable. A wide range of services can conveniently be accessed through the Transporter 6.1, Caddy and Crafter via your smartphone and the We Connect1 App. The app connects your smartphone to the vehicle with an integrated eSIM card. Click on the features below for more information on the We Connect packages, including short videos explaining each function.
We Connect
The We Connect1 package includes various vehicle reports, breakdown call and useful tools for service planning ensuring your vehicle’s information is always up to date. The parking position finder is also included and helps to locate your vehicle. In the event of an accident, should the driver activate the ‘eCall’ button or the airbags are deployed triggering the ‘eCall’ service, the Emergency services will be contacted directly. Vital information such as the condition and location of the vehicle will be sent to emergency response units.
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We Connect Plus
Many other services can be added with the We Connect Plus1 package2, including the online anti-theft warning system which immediately sends a message to the linked mobile phone in the event of a burglary attempt. Thanks to online map updates, the Discover Media navigation system will always have the latest map information. To take advantage of these exclusive services, register with We Connect1. Once your vehicle has been activated, a variety of Mobile Online Services will be available. The optional Discover Media Navigation can benefit from the live navigation features for up to 3 years.
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Streaming and Internet
As an addition to Discover Navigation, We Connect’s Streaming and Internet3 features allow your vehicle to surf and stream directly from the integrated eSIM. With the ability to play internet radio and be used as a Wi-Fi hotspot, the vehicle is more connected than ever.
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How to set up and use We Connect
Setting up We Connect is quick and easy. Simply follow the four steps listed below.
Download the free We Connect app for your smartphone for free. The We Connect app for Android is available in the Google Play Store or the App Store for iOS.
Log into to the app using your Volkswagen Commercial Vehicles ID. If you haven't set up an ID yet, the app will guide you through each step of the registration process.
Use the vehicle identification number (VIN) to add your Volkswagen Commercial Vehicle. Your VIN can be found in your registration papers and behind the windscreen of your vehicle.
To complete activation, follow the instructions in the app. The app includes detailed instructions for each activation option:
- Activation with the app and ignition keys
- Activation in the vehicle
- Activation in the app via activation code
- Activation via the vehicle's infotainment system
