Your vehicle's technology, at your fingertips
With Volkswagen We Connect1 your vehicle can now be even more digital, closely integrated and comfortable. A wide range of services can conveniently be accessed via your smartphone and the We Connect1 App. The app connects your smartphone to the vehicle with an integrated eSIM card. Expand the features below for more information on the key elements of We Connect.
How to set up and use We Connect
Setting up We Connect is quick and easy. Simply follow the four steps listed below.
Download the free We Connect app for your smartphone for free. The We Connect app for Android is available in the Google Play Store or the App Store for iOS.
Log into to the app using your We Connect account. If you haven't set up an account yet, the app will guide you through each step of the registration process.
Now you can pair your vehicle to the account via the vehicle’s infotainment system, and set yourself as the ‘Primary User.’ Please ensure you have both sets of keys with you to do the next step.
To complete pairing, in the vehicle infotainment system, select 'Users' from the menu:
- Sign in to your We Connect account as a new user
- Conclude the We Connect contract
- Select 'Become Primary User'
- Select 'Synchronise' - you should now see the vehicle in your mobile app and can take advantage of the We Connect features.
Pairing may not work first time, reset the infotainment system to factory settings and follow from step three again. Also, ensure the ignition is on but the engine is off.