Franchising

Franchising opportunities and support

Whether you’re an Independent Repairer looking for technical support or are looking to become an approved Commercial Vehicles Van Centre (Sales & Service) or Authorised Repairer, you will find what you need right here.

Independent repairers

Diagnostic system:

For Diagnostic System (security and component protection e.g key code, radio code etc) contact us at independent.workshop@vwg.co.uk

Technical support & manuals:

If you are an independent workshop, please contact us via our Technical Escalation form ¹

If you are a customer, please contact Customer Services on 0800 717 131

If you require technical manuals, please visit www.erwin.volkswagen.de/erwin/

Tools and equipment:

If you would like more information about purchasing tools and equipment please email us at imt.toolsequipment@vwg.co.uk

Training:

If you would like any information about technical or non-technical training please contact our National Learning Centre and they will be able to help you with details of available courses and how to book.

The NLC can be contacted by emailing askthenlc@vwg.co.uk

_{1. Please note – when you complete this form, any personal details will be retained and processed by Volkswagen Group UK Limited for the purposes of responding to your request and providing you with technical advice. You agree by submitting the form that we may contact you (on the details provided) in relation to this request.}

Authorised Repairers

If you would like to become an Authorised Repairer for the Volkswagen Commercial Vehicles range, we can help you to get set up. You first need to request an Authorised Repairer Application pack which includes the standards and audit checklist. All you need to do is download and send the completed enquiry form with a cheque for £2000 made payable to Volkswagen Group UK Limited, to:

Volkswagen Commercial Vehicles
Network Development
Yeomans Drive
Blakelands
Milton Keynes
MK14 5AN

We will then post to you an "Applicant Pack" within two weeks of receiving your completed enquiry form and cheque. There is also a charge of £550 for a pre-audit inspection which is carried out further down the application process. Thank you for your interest.