Franchising

Diagnostic system:

For enquiries connected to ODIS installation, GeKo, security and component protection e.g key code and radio code etc. contact us at independent.workshop@vwg.co.uk  

Technical support & manuals:

If you are an independent workshop, please contact us via our Technical Escalation form^⁠1

If you are a customer, please contact Customer Services on 0800 717 131

If you require technical manuals, please visit www.erwin.volkswagen.de/erwin/

Tools and equipment:

If you would like more information about purchasing tools and equipment please contact us at https://tps.trade/centre-finder

Training:

If you would like any information about technical or non-technical training please contact our National Learning Centre and they will be able to help you with details of available courses and how to book.

The NLC can be contacted by emailing askthenlc@vwg.co.uk

_{1. Please note – when you complete this form, any personal details will be retained and processed by Volkswagen Group UK Limited for the purposes of responding to your request and providing you with technical advice. You agree by submitting the form that we may contact you (on the details provided) in relation to this request.}

If you would like to become an Authorised Repairer for the Volkswagen Commercial Vehicles range, we can help you to get set up. You first need to request an Authorised Repairer Application pack which includes the standards and audit checklist. All you need to do is download and send the completed enquiry form with a cheque for £2500 made payable to Volkswagen Group UK Limited, to:

Volkswagen Commercial Vehicles
Network Development 
Yeomans Drive 
Blakelands
Milton Keynes
MK14 5AN

Once we have received your completed enquiry form and cheque, we will then send you a Confidentiality Agreement to be completed.  An Applicant Pack will be sent within two weeks of this agreement being in place. Thank you for your interest.

In order to become a Commercial Vehicles Sales & Service Centre please apply in writing to the following address. You will then be contacted by Volkswagen Commercial Vehicles UK.

Volkswagen Commercial Vehicles
Network Development
Yeomans Drive
Blakelands
Milton Keynes
MK14 5AN