We understand how important it is to keep your business mobile. Our Roadside Assistance covers fault and non-fault issues like flat tyres, battery problems or even filling up with the wrong fuel and runs 24/7, 365 days of the year.
Comprehensive, three year cover comes at no extra cost with every new vehicle. Call 0800 77 71 72 to get straight through.
|1.||In the event of mechanical or electrical breakdown only, Volkswagen Roadside Assistance will arrange and pay for a replacement vehicle up to a maximum of two days. This excludes road traffic accidents.|
Make sure you’ve got the following original documents and other items with you and be familiar with the Terms and Conditions of your policy:
When you call, please have the following information to hand:
Please do not make arrangements without first contacting Volkswagen Roadside Assistance on 0800 77 71 72.
If you have hearing difficulties, enter prefix 18001 before dialling the relevant number to be connected to Text Relay, or use the SMS facilities on 07900 444 999 Please note these services are not available outside the United Kingdom.
If you have either a compliment or a complaint related to Volkswagen Roadside Assistance, we really would like to hear from you. We welcome your comments as they provide us with the opportunity to put things right and to improve Volkswagen Roadside Assistance service.
Please contact us at:
Volkswagen Roadside Assistance Customer Care
Tel: 0844 209 0556
Fax: 0161 488 7544
If you have an issue not related to Volkswagen Roadside Assistance, then please write to:
Volkswagen Commercial Vehicles Customer Services
Tel: 0800 783 4909