Software updates
Benefit from regular updates for your Volkswagen
Software updates are important to ensure that your Volkswagen remains up-to-date.
Here you can find up-to-date information about the latest software updates and learn more about previous updates. Depending on the type, a number of updates are offered as system updates, while others have to be performed at a Volkswagen Van Centre. This information is provided each time there is an update.
Your benefits
We regularly release updates to keep your Volkswagen current and up to date. By updating your vehicle, you can benefit from:
- Performance enhancements: Enjoy a smoother and more efficient driving experience.
- Functional improvements: Access new features and improvements to existing ones.
- New application prerequisites: Prepare your vehicle for the latest apps, including those from the In-Car Shop.
- Future Update Readiness: Ensure your vehicle is ready for upcoming updates.
Keep your Volkswagen updated to enjoy the best driving experience possible.
Requirements for a software update in your vehicle
- You need a We Connect contract. The free We Connect contract is sufficient for this.
- You need to be logged into your vehicle as the primary user.
- You must not be in offline mode: data sharing must be enabled to receive a software update.
Update process
Here we will give you an overview of how to install the latest software update in your vehicle.
If an update is available, you will receive a notification in your vehicle’s infotainment system. This will include information about the upcoming changes.
You can start downloading the update from this notification, or alternatively you can cancel it. If you choose to cancel, you will be informed about the update again later.
The download takes place in the background. In the meantime, you can continue to use your vehicle and do not have to wait for it to complete. You can view the progress in the infotainment system under “System information”. If you switch off the ignition, the download pauses. As soon as you switch it back on, it continues.
When the download is complete, you will receive a notification that the update is ready to be installed. When you start the installation, park the vehicle safely and leave the vehicle. The installation takes place once the ignition is switched off. Please do not use the vehicle for the duration of the installation to ensure that the update is installed correctly. The installation can take 20–40 minutes. The exact installation time is displayed in the infotainment system. Alternatively, you can cancel the installation. In this case, you will be notified about the update again later.
You will receive a notification that the system update has been completed. If something seems unusual to you after the update, please contact your Volkswagen Van Centre.
Available software updates
Update (OUC 1) for the Multivan/Caravelle/Transporter/California 6.1 (from model year – MY 21) and Crafter (MY 21) models
Update (OUC 2) for the Multivan/Caravelle/Transporter/California 6.1 (from model year – MY 21) and Crafter (MY 21) models
Update (OUC 3) and campaign (OUC 4) for the new Multivan (from MY 22) and Caddy 5 (from MY 21) models
Update (OUF 4) for the new Multivan (from MY 22) and Caddy (from MY 21) models
Update (OUG 2) for the new Multivan (from MY 22) and Caddy (from MY 21) models
Update (OUG 9) for the Multivan/Caravelle/Transporter/California 6.1 (from model year – MY 21) and Crafter (MY 21) models
Update (OUI 9) for the new Multivan (from MY 22) and Caddy (from MY 21) models
Workshop updates
You will be informed by your Volkswagen Van Centre when an update is carried out in the workshop. We will explain everything about the process of installing a workshop update.
Looking for software updates for your ID. Buzz?
Keep your ID. Buzz performing at its best by staying up-to-date with the latest software updates. Discover both current and past versions to ensure your vehicle always runs smoothly.
