Get ready in no time. Set up VW Connect in just a few simple steps.
Discover how to activate your mobile online services via the Volkswagen app.
How to set up and use VW Connect
Setting up VW Connect is quick and easy. Simply follow the four steps listed below.
Download the free Volkswagen App for your smartphone. The Volkswagen App for Android is available in the Google Play Store or the App Store for iOS.
If you have previously installed the We Connect app please ensure that you have the latest version now called the Volkswagen app to continue to have access to the same functionality.
Log into the app using your VW Connect account. If you haven't set up an account yet, the app will guide you through each step of the registration process.
Now you can pair your vehicle to the account via the vehicle’s infotainment system and set yourself as the Primary User. Depending on the vehicle model, there are 3 different ways to do this. Watch our simple step-by-step guide in the videos below.
To complete pairing in the vehicle infotainment system, select 'Users' from the menu:
- Sign in to your VW Connect account as a new user
- Conclude the VW Connect contract
- Select 'Become Primary User'
- Select 'Synchronise' - you should now see the vehicle in your mobile app and can take advantage of the VW Connect features.
Pairing may not work first time, reset the infotainment system to factory settings and follow from step three again. Also, ensure the ignition is on but the engine is off.
Getting started with mobile online services
Maximize your vehicle's potential with the Volkswagen app, compatible with all Volkswagen models. Enjoy digital services that simplify your life before, during, and after your journey. Connecting your vehicle and activating functions is easy – we'll guide you through the steps.