ID. Buzz – Terms and Conditions – Ohme EV charger offer
Terms and Conditions:
1 Retail customers who order a new ID. Buzz vehicle from a participating Volkswagen Commercial Vehicle UK Van Centre ("Van Centre") or Volkswagen UK Retailer (where the VW UK Retailer site sells ID. Buzz vehicles) between 30th January 2024 and 2nd April 2024 (inclusive) and complete the home EV charger installation within 3 months of delivery of the vehicle can receive either:
(a) a 7kW Ohme Home Pro home EV charger (5m tethered cable) with standard installation;
(b) a 7kW Ohme ePod home EV charger (untethered) with standard installation; or
(c) £500 (incl. VAT and/or any other taxes or duties) towards the model list price of a new ID. Buzz on Solutions Personal Contract Plan or Contract Hire
2 Offer available for:
(a) cash purchases; or
(b) purchases in conjunction with Personal Contract Plan (PCP) and/or contract hire with Volkswagen Financial Services.
3 The incentives are subject to the terms and conditions set out below. A customer is entitled to receive one incentive only, and is not entitled to receive all three incentives and/or any combination of them, or both home EV chargers.
4 This offer is open to UK residents, aged 18+.
5 UK sales only (excludes Channel Islands and Isle of Man).
6 Fleet customers (limited companies and other businesses with five or more vehicles) are not eligible to participate in the offer.
7 To receive the Ohme home EV charger, you must be (a) a homeowner or (b) a renter with the landlord's permission, and in each case have off-street parking at the property. You must be a full time resident at the address where the home EV charger is installed.
8 Please request the offer during the ordering process and the participating Van Centre or Volkswagen UK Retailer (as applicable) will take the steps set out below, depending on the incentive selected by the customer.
(a) If the customer elects to receive either a 7kW Ohme Home Pro home EV charger (5m tethered cable) with standard installation or a 7kW Ohme ePod home EV charger (untethered) with standard installation, the participating Van Centre or Volkswagen UK Retailer (as applicable) will place an order with Ohme at the time of ordering your qualifying vehicle, or
(b) If the customer elects to receive £500 (incl. VAT and/or any other taxes or duties) towards the model list price, the Van Centre or Volkswagen UK Retailer (as applicable) will apply the contribution as one-off deduction from the total funds due at the point of purchase.
9 The offer is not available retrospectively. Please speak to your Van Centre or Volkswagen UK Retailer (as applicable) for more information
10 Offer is subject to availability and we reserve the right to withdraw this offer at any time.
11 There is no cash or other alternative to any of the incentives available under this offer.
Ohme home EV charger
12 If you elect to receive a 7kW Ohme Home Pro home EV charger (5m tethered cable) with standard installation or a 7kW Ohme ePod home EV charger (untethered) with standard installation, your personal data, including your name, postal address, email and telephone contact details, and including the make, model, vehicle identification number (VIN), order number and delivery date of the vehicle being supplied to you, will be shared with Ohme Operations UK Ltd (“Ohme UK”) to process this offer.
13 In addition, that personal data, together with installation details and status of the selected Ohme home EV charger and any related information concerning your eligibility to receive this offer, will be shared between Volkswagen Group United Kingdom Limited trading as Volkswagen UK and Volkswagen Commercial Vehicles UK, Ohme UK and/or Van Centre and/or Volkswagen UK Retailer (as applicable) in connection with the validation by Volkswagen Commercial Vehicles UK and/or Volkswagen UK of your eligibility to receive this offer.
15 The following terms apply to the Ohme home EV charger incentive:
(a) the home EV charger is only available to customers who do not select the incentive of £500 (incl. VAT and/or any other taxes or duties) towards the model list price of a new ID. Buzz model;
(b) Ohme's standard terms and conditions of sale shall apply in relation to all home EV charger(s) supplied under this offer. App download and compatible equipment required. Not for commercial use. Please visit Terms and Conditions UK (ohme-ev.com) and Mobile App Terms and Conditions UK - Ohme EV (ohme-ev.com) for further information;
(c) installation must take place within a month prior to the vehicle delivery or up to 3 months after vehicle delivery (the "Installation Period");
(d) the home EV charger included in the offer is either a 7kW Ohme Home Pro (5m tethered cable) with standard installation only or 7kW Ohme ePod (untethered) with standard installation only. The availability of standard installation depends on various factors including the age and condition of the existing wiring at the property and the location of the nearest electricity point/meter. To find out whether you are likely to qualify for standard installation, please visit https://ohme-ev.com/wp-content/uploads/2023/08/Ohme-Standard-Installation-UK.pdf;
(e) standard installation is subject to survey. You will have the option to choose between a untethered or 5m tethered cable unit;
(f) the home EV charger must be ordered from Ohme via a participating Van Centre or Volkswagen UK Retailer (as applicable) at the time of order of your new vehicle;
(g) supply, installation and maintenance of the home EV charger will be subject to a separate contract between the customer and Ohme UK. Neither Volkswagen Group United Kingdom Limited trading as Volkswagen Commercial Vehicle UK or Volkswagen UK nor the Van Centre or Volkswagen UK Retailer (as applicable) can accept any responsibility in connection with that contract and any customer queries or claims must be directed to Ohme. Customers will need to liaise directly with Ohme in connection with survey and installation;
(h) any costs, for example, late cancellation fees, aborted visits, physical home surveys, additional accessories, home EV charger upgrades (including to upgrade from a 5m tethered cable to 8m tethered cable), non-standard installation, installation outside the Installation Period, or additional installation works must be paid for by the customer;
(i) if the customer rents their property, then they are responsible for obtaining the landlord's permission for the installation. All other permissions and consents are also the responsibility of the customer;
(j) the home EV charger is only available for installation at an address owned by the ID. Buzz customer (or rented by the ID. Buzz customer, with the landlord’s permission) with off-street parking and electrical capacity sufficient to support the home EV charger (unless otherwise agreed specifically with Volkswagen Commercial Vehicles UK or Volkswagen UK and Ohme);
(k) home EV chargers are non-transferable and non-refundable and there is no cash or other alternative available under this offer. However, Volkswagen Commercial Vehicles UK and Volkswagen UK reserves the right to include a different home EV charger and installation, of equivalent or greater value, within the offer;
(l) if a qualifying vehicle order is cancelled after installation of the home EV charger, then the customer will be liable to pay Ohme the fees paid by Volkswagen Commercial Vehicles UK and/or Volkswagen UK and/or the Van Centre and/or Volkswagen UK Retailer (as applicable) in connection with the home EV charger and standard installation. If the customer cancels the qualifying order before the installation has taken place then they will no longer be entitled to a home EV charger with standard installation through this offer. This does not affect customers' statutory rights;
(m) for customers who are eligible for the Government electric vehicle (EV) charge point grant (worth up to £350 – only available to homeowners who live in flats and consumers in rental accommodation), Volkswagen Commercial Vehicles UK or Volkswagen UK (as applicable) will fund the remaining cost of the home charger with standard installation after the OZEV grant has been applied where the customer is eligible for the offer and in compliance with these terms and conditions. Ohme will identify customers who are eligible for the grant and will support them through the grant application process;
(n) for most customers, who are not eligible for the EV charge point grant, Volkswagen Commercial Vehicles UK or Volkswagen UK (as applicable) will fund the whole amount payable for the home charger to the value of this offer.
Promoter: Volkswagen Group United Kingdom Limited of Yeomans Drive, Blakelands, Milton Keynes MK14 5AN t/a Volkswagen Commercial Vehicles UK