A group of people stands next to a VW Multivan by a river.

Simply stay connected. With VW Connect

Discover which services are available to you.

Explore the range of services for VW Connect

With a one-time activation, VW Connect, or previously We Connect, unlocks a range of innovative and practical online services—free of charge. To get started, simply sign a separate VW Connect contract with Volkswagen AG online.

The availability of these services may vary depending on factors such as your user role, vehicle privacy settings, and configurations within the "Manage Services" menu.

VW Connect Plus available services

Volkswagen's digital services elevate connectivity to a whole new level. With your Volkswagen and the activation of VW Connect Plus you can access smart features like real-time navigation, media streaming, internet radio, and even automatic parking space search for enhanced convenience and entertainment.

To use these services, a separate VW Connect Plus contract must be signed with Volkswagen AG online.

Please note that the full availability of online services depends on factors like your user role, settings in the Manage services menu, and your vehicle's privacy settings.

Service

Technical or software requirements

Horn and turn signals

The horn and hazard warning lights can be remotely controlled via the app with the "Horn & turn signals" service. The service must be used strictly in accordance with all relevant and applicable legal requirements.

Online Anti-Theft Alarm

Sit back and relax because your Volkswagen can look after itself. With the anti-theft alarm*, in the event of an attempted break-in to the vehicle, the user shall receive a notification via the Volkswagen app on their smartphone or by email.

*Only in conjunction with the optional anti-theft alarm

Remote ventilation control

Ventilate your car from home in low or high temperatures with ease using the Volkswagen app. You can also set departure times in the app so your vehicle is always at a pleasant temperature for you.⁠

Online Auxiliary Heater

On cold days, you can pre-warm your car whilst you are still having breakfast. With the Online Auxiliary Heater* service, you can also set departure times using the Volkswagen app, so your vehicle is always heated and de-iced when you arrive.⁠

*Only in conjunction with the optional Auxiliary Heater feature.

Lock and unlock

Control the central locking system of your vehicle – using your smartphone as a remote control, you can conveniently lock and unlock the doors and luggage compartment.⁠

Departure Times

If you drive a plug-in hybrid or fully electric vehicle, the “Departure Times” service lets you set your preferred interior temperature for your departure time and in certain vehicle models, also lets you specify when to charge the battery.⁠

Air conditioning

If you drive a plug-in hybrid or fully electric vehicle, the "Air Conditioning" service enables you to personalise your temperature settings. In addition, the "Windscreen heating" function improves visibility and lets you sleep a little longer.⁠

Online voice control

With the optional voice control⁠ online upgrade, you can enhance your vehicle’s voice control. Select your favourite music online, search for your favourite internet radio station with voice command, and take advantage of the intuitive destination input while navigating. Depending on the vehicle model, you can also dictate emails or have them read out to you or operate your In-Car Apps – without taking your eyes off the road.

Apple Music

Apple Music streaming service is now available to you for VW Connect Plus directly and easily via the infotainment system of your Volkswagen*. Simply log in using your existing access details and enjoy the best of entertainment while driving.

*Additional data is required to use this service. This can be obtained for a fee in the vehicle from our mobile communications partner, Cubic Telecom , or via the customer’s own data connection (smartphone tethering).

Internet radio

A surefire hit – enjoy all the benefits of internet radio in your Volkswagen now. The Internet radio* service means that searching for and playing live stations and podcast episodes is as easy as can be.⁠

*Requires private data plans (Cubic Telecom or tethering with your own smartphone)

Wi-Fi hotspot

The integrated Wi-Fi hotspot* provides you and all your passengers with a stable Internet connection and allows surfing on up to eight devices. The practical purchase of data packages via the infotainment system lets you control your data usage.⁠

* Additional data is required to use this service. This can be obtained for a fee in the vehicle from our mobile communications partner, Cubic Telecom, or via the customer’s own data connection (smartphone tethering).

Online Traffic, Route, Map, Destination and Route Import Information

With near real-time information*, navigation becomes even smarter, keeping you effortlessly up to date with essential services such as Online Traffic Information, Online Route Calculation, Online Map Updates and Online POI Search. Continuously refreshed data delivers valuable insights, helping guide you along the most efficient route so you can reach your destination faster, smarter and with less stress.

* Available within the coverage area of your mobile network provider.

Filling and Charging Stations

Get a quick overview of filling stations and charging stations along your route – including current information about prices, opening hours and availability.⁠

Parking Spaces

Find public parking spaces and car parks nearby easily and without stress. The infotainment system of your Volkswagen provides you with information about prices, capacities and opening hours – and navigates you quickly and efficiently to your desired destination.⁠

Online voice assistant

With the online voice assistant IDA ⁠, you can control all kinds of vehicle and infotainment functions using voice command. The Internet connection offers you improved search results. Ask for information on things like the weather, sports and what’s going on around you – it’s simple and intuitive.⁠ 

And pretty smart: you can now access ChatGPT artificial intelligence on the move, too – for information, for research or just for entertainment.

Horn and turn signals

Technical or software requirements

The horn and hazard warning lights can be remotely controlled via the app with the "Horn & turn signals" service. The service must be used strictly in accordance with all relevant and applicable legal requirements.

In-Car App

Technical or software requirements

Spotify

Only vehicles from model year 2025 onwards and with VW Connect Plus

More information

California App

New California and Grand California from model year 2025 onwards

More information

Spotify

Technical or software requirements

Only vehicles from model year 2025 onwards and with VW Connect Plus

More information

Upgrades

Upgrades let you add new features to your Volkswagen—retrospectively and flexibly. To purchase and activate upgrades, you’ll need:

  • Volkswagen ID user account
  • A valid VW Connect contract
  • Authentication as the primary user (linking your account to the specific vehicle)

Your vehicle must also have the required technical functions and hardware to support these upgrades. The primary user can view available options in the In-Car Shop via the infotainment system.

For paid upgrades, you can store a payment method in the Volkswagen Connect web shopOpens an external link  and use it in the In-Car Shop. Once purchased and activated, upgrades stay with the vehicle, can be used by all drivers, and cannot be transferred to another vehicle.

 

 

Function

Technical or software requirements

Navigation

Vehicle prepared for VW Connect; Ready 2 Discover

App Connect incl. App Connect Wireless for Apple CarPlay and Android Auto

Vehicle prepared for VW Connect; Ready 2 Discover or Discover Media for wireless use of Apple CarPlay and Android Auto from Google

Voice control/voice assistant

Vehicle prepared for VW Connect; Ready 2 Discover or Discover Media

Light Assist main beam assist

Ready 2 Discover, Discover Media or Discover Pro, LED main headlights, from model year 2022 onwards up to and including model year 2024 (Caddy, Multivan only)

Dynamic Road Sign Display

Ready 2 Discover, from model year 2023 onwards (only for Caddy) only up to and including model year 2024

Multi-coloured background lighting

For Multivan with background lighting up to and including model year 2024

Dynamic background lighting

For Multivan with background lighting up to and including model year 2024

Navigation

Technical or software requirements

Vehicle prepared for VW Connect; Ready 2 Discover

Packages, periods & prices

Vehicles compatible with VW Connect are prepared for connectivity as standard. For new vehicles, certain service packages may be available at no cost for an initial period depending on the equipment. The services can be extended, for example, via your In-Car Shop in the infotainment system or via the Volkswagen Connect Shop. Alternatively, you can also get advice from your authorised Volkswagen repairer on site.

VW Connect

VW Connect Plus
(for infotainment systems without navigation function)

VW Connect Plus
(for infotainment systems with navigation function)

1-year extension
(incl. VAT)

-

£68.50

£125.00

2-year extension
(incl. VAT)

-

£115.00

£205.00

VW Connect

1-year extension
(incl. VAT)

-

2-year extension
(incl. VAT)

-

Activating VW Connect

Your Volkswagen is online when you want it to be and ready to take advantage of the wide range of connectivity services from VW Connect.

Register once and activate the online services in your vehicle. Now you are ready to use the digital services from Volkswagen Commercial Vehicles.


Next steps