VW Crafter van at work site
VW Crafter van at work site
VW Crafter van at work site

Crafter panel van

735 - 2,573kg
Load volume
9.3 - 18.4
Load length
3,201 - 4,855mm
Load width

The award-winning Crafter

Now a back-to-back winner of Parkers' Best Van of the Year award, the Crafter's supreme blend of utility, versatility and comfort continues to shine through. More practical, economical and innovative than ever before, the Crafter has a wide range of features to meet the needs of our business customers. Crafted by you. Engineered by us.

Experience the Crafter panel van

Explore the comfort, innovation and technology of the Crafter panel van in our walkaround video.

Perfect for city driving

The Crafter safely and reliably handles almost any situation in heavy city traffic with its innovative driver assistance and safety systems.  

Your second pair of eyes

The Crafter simplifies parking with its innovative and intelligent parking assistance system. Electromechanical Servotronic steering comes as standard. Optional features include Side Protection, Trailer Assistance manoeuvring, Rear Traffic Alert and Steering Assistance.

Available as an option, Side Protection alerts you with visual and audible warnings if you're getting too close to other vehicles, pillars, walls or pedestrians.

Automatic Post-Collision Braking System

The Crafter features a system that triggers braking after a collision to prevent a second impact. After a short delay, the vehicle begins a phased braking action down to 6 mph, during which the driver can take over at any time.

Illustration of the New Crafter with the automatic post-collision braking system

Impressive loadability

The Crafter is the best in its class, featuring wide sliding doors that open up to 1,311 mm, and a high load compartment height of up to 2,196 mm. The Crafter is designed with space for shelving systems and is available with an optional universal floor for even more flexibility. We promise to work with you to tailor your Crafter and optimise the payload for your individual business requirements. With a wide range of payloads on offer from 735kg to 2,573kg, we are sure to find a solution to meet your needs.

Vehicle lengths and roof heights

Choose from three vehicle lengths and three vehicle heights. The Crafter features a wide range of individual combination options to make it your own.

Medium wheelbase
Load length: 3,640 mm | vehicle length: 5,986 mm

Long wheelbase
Load length: 4,490 mm | vehicle length: 6,836 mm

Long wheelbase Maxi
Load length: 4,490 mm (plus overhang)
Vehicle length: 7,391 mm

Low roof
Vehicle height: 2,355 mm

High roof
Vehicle height: 2,590 mm

Super high roof
Vehicle height: 2,798 mm

Payload and load volume

Sometimes size does matter: that's why the Crafter provides space for four to six Euro pallets, depending on the wheelbase.

We promise to work with you to tailor your Crafter and optimise the payload for your individual business requirements.

To find the perfect Crafter for you simply contact your local Van Centre directly to discuss your needs.

Full details of the Crafter's payload capabilities can be found in the brochure.

Fix and fasten

Secure your cargo. With up to 14 lashing rings recessed into the floor, lashing rails on all of the walls and an interior roof rack, you can trust that your load is securely stowed in the Crafter.

  • Preparation for shelving systems
  • Available with a sturdy, hard-wearing beechwood floor (standard on Trendline and optional on Startline models) 
  • Up to 14 high-strength, retractable load-lashing rings
  • Optional internal roof rack for long objects
  • Also available with optional load-lashing rails on the side walls, partitions and also on the roof

A comfortable workplace

The Crafter’s 'ergoComfort' suspension seat, sophisticated storage options and choice of additional extras transform its cabin into a comfortable workplace for drivers who spend a lot of time on the road.

ergoComfort suspension seat

The ergoComfort suspension seat

The new ergoComfort suspension seat features optimal back care with 20-way seat adjustment to reduce the impact of any jolts. The combination of manual and electric settings allows you to fully adjust your seat. You can also add heating and a massage function to your seat.

Sophisticated storage

The Crafter has storage space for everything that you’ll need during the working day. Make use of the practical storage for smartphones, laptops and tablets along with water bottles and coffee cups for the driver and passenger. The cabin also features storage compartments for sunglasses, a torch, folders, gloves and more.

The Crafter has space for almost everything that you might need during your working day.  

  • Practical open compartment with three separate parts
  • Sturdy cup holders
  • Largest glove compartment in its class
  • Storage options in the doors for bottles (1.5 l), folders and more
  • Two new compartments in the roof shelf with lots of storage space (not illustrated)
Discover media with Car-Net


Access the digital world from behind your steering wheel with the optional Discover Media system. The Guide & Inform feature will navigate you to your next job and tell you about traffic jams or parking spots, while App-Connect allows you to access smartphone apps without ever touching your phone. Car-Net can even monitor your vehicle’s engine and parts through the optional Security and Service function.

Business Pack

Load your Volkswagen Crafter up with top-of-the-range features at a fraction of the price.

A lot of extras. For just a little extra

You can drive away in an upgraded Volkswagen Crafter for less thanks to the Business Pack. Available on the Crafter Startline and Trendline Panel van models, the discounted pack features front and rear parking sensors, air-conditioning, an alarm and an overhead storage compartment in the cab for as little as £1,285 +VAT. That’s a saving of £1,365 for you and your business. So your Crafter can be kitted out with some of our most advanced and practical features without costing you the earth.

The new Crafter

Fleet Management System

A completely integrated telematics system giving you perfect information and total control over your fleet.

Fleet management system

FMS puts data at your fingertips

Volkswagen's Fleet Management System provides unprecedented amounts of real-time information about your fleet. Analyse vehicle data including speed, location, mileage, fuel economy and service status via easily understood fleet communications and vehicle operations data. 

The Crafter’s optional telematics preparation is designed to work seamlessly with the industry standard FMS 3.0 – a compatible plug and power supply connect the device to your Crafter, increasing flexibility and allowing you to choose your preferred telematics provider. Volkswagen Commercial Vehicles’ Fleet Management System helps you seamlessly manage your fleet more efficiently, keeping your vans on the road and your customers happy.

Reviews and awards

Read the latest Crafter panel van reviews and awards

Van of the Year
Best Large Van

“The Crafter has always impressed us with its ease of operation: it’s incredibly good to drive for such a large vehicle, offers great real-world efficiency and has large load volumes, with a cab environment that’s second to none.”

Good things come in threes. Like awards. And vans. Take the Crafter - it’s so good that Parkers Vans made it Best Large Van for three years in a row and voted it Van of the Year 2020. Parkers recognised the quality engineering that makes the Crafter reliable and efficient, as well as comfy touches in the cab to make every shift easier. Three years of happy customers and hard-working vans. Now there’s a hat-trick worth celebrating.

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